Jaclyn was AMAZING! As a first-time home-buyer, I had a lot of questions and needed some explanation of the process, and Jaclyn was always fast, helpful, and incredibly polite. There were some phone calls that I didn't quite have the confidence to make myself, and Jaclyn stepped up to make those calls on my behalf to make sure everything went smoothly. Any time I wasn't quite sure what the next step would be or what I could expect, she had an answer ready. She went out of her way at every step, despite twists and turns, to make sure I knew my options and was ready to handle my first home purchase. I would absolutely recommend reaching out to Jaclyn, she knows what she's doing and does it exceptionally well!